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Available position

Observability Engineer

Specialization in the design, development, testing and operational support of various types of integrations between management tools.

Typical tasks

  • Designing and implementing integrations between ITSM and observability tools for effective monitoring.
  • Creating and optimizing data flows between various systems in the ITSM ecosystem.
  • Configuring API integrations for seamless data exchange between systems without downtime.
  • Implementing monitoring solutions for tracking and analyzing the performance of IT services.
  • Coordinating with teams to integrate various tools into comprehensive ITSM solutions.
  • Conducting testing and validation of integrations to ensure high quality and stability.
  • Optimizing workflow processes across platforms to minimize service outages.
  • Managing and maintaining integration interfaces to ensure consistent operation.

Responsibilities

  • Ensuring the alignment of integration projects with the organization’s security and operational standards.
  • Collaboration with business and IT teams to provide appropriate integration solutions.
  • Regular reporting on the status of integrations and monitoring key performance metrics.
  • Identification and management of risks associated with the deployment of integration solutions in ITSM systems.
  • Resolution of escalated technical issues related to non-functional integrations between systems.
  • Planning long-term strategies for tool integration based on the organization’s needs.
  • Creation and maintenance of integration documentation.

Technical Skills

  • Advanced knowledge of API integration and RESTful services for complex data flows.
  • Ability to design and maintain integration architecture for ITSM and observability tools.
  • Experience with orchestration and monitoring tools such as Kubernetes and Prometheus.
  • Advanced skills in database systems, including SQL and NoSQL databases.
  • Ability to write and optimize scripts in languages such as Python, JavaScript, or Bash.
  • Experience with middleware tools for integration, such as MuleSoft or Apache Kafka.
  • Working with cloud services and tools (AWS, Azure) for integration solutions.
  • Knowledge of data security and compliance when integrating sensitive systems.
  • Your future colleague
    Jindřich Kasal
    Jindřich KasalManaging Partner
  • Your future colleague
    Jindřich Kasal
    Jindřich KasalManaging Partner

Observability Consulting

We take great care in the communication process with candidates, responding quickly and providing test tasks that you will work on with your future colleagues.

It's a great way to get to know each other not only professionally but also personally.
Our strategic consulting helps organizations navigate complex technology decisions with confidence.
From planning to execution, we ensure successful project delivery with measurable outcomes.
Our managed services provide ongoing support and optimization for your technology investments.

Our Solutions

Full Stack Visibility

Enterprises want full-stack observability covering applications, infrastructure, and networks. They aim to correlate logs, metrics, and traces across hybrid and multi-cloud environments.

IT Service Desk & Incident Management

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Infrastructure & Platforms

Design, implementation, operational support of IBM Power infrastructure and Openshift.

Our office

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